Terms and Conditions

Welcome to our online platform. By accessing or using our site and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders or engaging with our content.

1. Use of Our Services

Heritage Hearth Kitchens provides traditional British regional dishes through a ghost kitchen and delivery service. Our site also offers menu storytelling, cultural engagement, and social media content creation platforms.

Users must be at least 18 years old to place orders or use our services. By engaging with our site, you represent and warrant that you meet this age requirement.

2. Orders and Delivery

All orders placed through our platform are subject to acceptance and availability. We strive to deliver locally sourced British regional dishes in a timely manner but do not guarantee exact delivery times.

• We reserve the right to cancel or refuse any order for reasons including ingredient unavailability or operational constraints.
• Please ensure delivery address details are accurate; we are not responsible for failed deliveries due to incorrect information.
• Food allergens and dietary restrictions must be clearly stated at time of order; we cannot guarantee absence of cross-contamination.

3. Payments and Pricing

All prices listed on our platform are in GBP and include applicable taxes. Payment must be completed before order processing.

We accept payments through approved methods detailed on the checkout page. Heritage Hearth Kitchens reserves the right to adjust prices without prior notice.

4. Intellectual Property

All content on our site, including but not limited to text, images, videos, recipes, and social media content, is the intellectual property of Heritage Hearth Kitchens and protected by copyright laws.

You may not reproduce, distribute, or use any of our content without explicit written permission.

5. User Conduct

When using our platform or engaging with our social media channels, you agree not to:

• Post offensive, harmful, or unlawful content.
• Use the site for fraudulent or malicious purposes.
• Violate any applicable laws or regulations.

6. Limitation of Liability

Heritage Hearth Kitchens provides its services “as is” and does not guarantee uninterrupted or error-free operation.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from use of our site or services.

7. Privacy and Data Protection

We collect and use personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we handle your data.

8. Changes to Terms

Heritage Hearth Kitchens reserves the right to update or modify these terms at any time. Changes will be effective upon posting on the site. Continued use of our services constitutes acceptance of the updated terms.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: